Patient Satisfaction

2015 Patient Satisfaction - Saturday, December 19, 2015

From late summer until mid-fall, 700 families participated in our bi-annual satisfaction survey. Their participation helps us to continually focus on keeping our patients satisfied before, during and after their visit with us. Thanks to their participation and feedback over the years, we’re pleased to have improved our satisfaction score over in nearly all areas!

Although satisfaction is overwhelmingly high, we continue to strive for excellence. All areas with less than 99% satisfaction are reviewed by our quality improvement team to find additional areas to expand and increase the satisfaction in our care. In coming years, we will continue to strive for excellence by offering easier ways for our patients to communicate with us outside of their visit thus allowing their time in clinic to be as efficient and effective as possible.